Support
System Requirements 

To view self paced courses, live and recorded webinars, virtual events and to take a test - For PC and Mac Users

  • Windows® 7, Vista, XP, 2003 Server, 2000 or Mac OS X v10.4.11 Tiger or newer
  • Internet Explorer® 6.0 or newer, Mozilla® Firefox® 3.0 or newer or Safari 3.0 or newer (JavaScript and Java enabled)
  • An Internet connection, with cable modem, DSL or better recommended
  • Flash Player
  • Adobe PDF is required to download and open course handouts and Certificates of Completion 

Note; for live online events each webinar or event registration and viewing is for one IP Address. This could be one person at their home/office computer or a group in a meeting room watching a large monitor or LCD projection. (Recommended maximum of 6 participants)

For Live Webinars and Virtual Events To Use VoIP

  • Required: Fast Internet connection (384 kbps or more recommended)
  • Required: Headset (USB recommended) or microphone and speakers

Users have the option of using a telephone or for groups of learners, a speaker phone. Unless otherwise indicated a toll free telephone number will be available. 

Need Support? Contact Us 

If you are having difficulty accessing a self paced learning program, test or your learning records or if you have a question about the course offerings please use form below. Someone will respond within 24 hours:

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